Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers

Background: In the current knowledge age, performance of logistics firms increasingly depends on and capabilities they can leverage in value-creation processes. The objective this paper is to investigate relationship between knowledge-based human resource management (HRM) practices organizational mediated by capability. Methods: Data from 93 small Finnish service providers was collected a questionnaire survey. Structural equation modeling partial least squares analysis were used test hypothesized relationships HRM companies, as well mediating impact Results: results demonstrate that capability fully mediates companies. Each three practices—knowledge-based recruitment, training development, motivation—significantly influences capability, which is, turn, associated with Conclusions: This one few among discussing research. contributes literature demonstrating value acquiring, developing, leveraging create ensure performance. study provides an improved understanding role resulting